DGCA - Check cabin baggage rules before departure

The Directorate General of Civil Aviation issued a statement for all departing passengers to check cabin baggage rules with their airlines for weight allowed for baggage that can be carried on the board.

Generally departing passengers carry handbags or cabin baggage which are beyond permissible weight of 7 kgs for economy class and 11 kgs for business class and first class.

Earlier, DGCA has launched a new service to measure the satisfaction of passengers and visitors to Kuwait International Airport, as part of its plan to keep pace with the open skies policy.

Deputy Director General of the Kuwait International Airport Affairs Saleh Al-Fadaghi said that the new service aims to monitor the observations of travelers and visitors to the airport and to know all the negatives and positives, explaining that this procedure contributes significantly to raising the level of quality of services provided to the public.

Al-Fadaghi added that travelers can submit all their comments when at the airport lounges, via a barcode, through which the traveler or visitor can enter the electronic page designated to receive all suggestions, complaints and demands by providing the passenger’s data and phone number for easy communication with him later to facilitate the provision of services.

Al-Fadaghi stated the civil aviation is open to and encourages all suggestions of passengers and airport-goers, saying that “these ideas and proposals contribute to the development of work and encourage us to avoid any problems that may arise, thus raising the level of service provided to the public.”